Customer Testimonials
Avoid this dealership's service department at all costs. They kept my car for two full weeks, only to accomplish absolutely nothing. I originally brought it in for a standard alignment, and they completely messed it up. The car drives worse now than it did before I handed them the keys.
To make matters worse, their communication is non-existent. I have been calling repeatedly to get them to correct their mistake, and no one is willing to help or take accountability. They dodge calls and offer zero solutions.
Keeping a vehicle for two weeks just to return it in a ... Read More DealerRater - Jun 26, 2026
Loved my experience there. The staff was Friendly and professional. Made entire process smooth and stress free.
Didn’t have the best experience sales guy was nice and maybe it was out of his control, but I will not be returning or recommending any family or friends.
Travis White has provided exceptional service to our Company for many years, we won't purchase from any other dealer it is always an easy and professional transaction with Travis and his team. Don Mangold
We have taken our 2026 Ford Explorer back two separate times for a recall we constantly are reminded about via emails' phone calls and mail. The first time, Ken Ford had the vehicle for 5 days (in January) and said they couldn't get the part and we would have to come back. We brought it back again last week (4 months later) for the recall, oil change and to check an issue with a backseat seat belt sensor. After having it for 3 days, we had to call to check status on the vehicle and were told the oil change was completed but ... Read More DealerRater - Jun 1, 2026
Very good service and friendly customer service, I really recommend in case you want to get a new or used car.
I had a great experience purchasing my Ford Maverick at Ken Grody Ford Buena Park. My salesperson Chris Bellin was very helpful and paid very close attention to detail. I appreciate all of his hard work and am loving my new Ford.
I was at Ken Grody ford for almost 5 hours on Tuesday but it never felt like a long wait at all because I was in great hands with Angel. What a super nice, patient, helpful young man. His mother should be proud! I was treated with great respect and care and Angel had the patience to go with my slow walking and he listened to my banter of ridiculous little stories cause I am the type to ramble on and on. But I feel we got to know each other in that afternoon and for that kind of ease of ... Read More DealerRater - May 4, 2026
At Ken Grody Ford in Buena Park, I recently had the pleasure of purchasing a new 2025 Ford F-150 Platinum. The highlight of my visit was working directly with Dylan, whose enthusiasm for Ford trucks is contagious. He expertly guided me through the features of the F-150, making sure I understood every aspect before making my decision. The dealership itself exudes a professional yet welcoming atmosphere, making it all the more enjoyable to spend time there. I'm thrilled with my new truck and highly recommend Dylan to anyone looking to buy at Ken Grody Ford.
Had a fantastic experience at Ken Grody Ford! Chris and Roberto in sales were knowledgeable, friendly, and made the entire process smooth and stress-free. Sandra in finance was equally great—clear, efficient, and really helpful in walking through everything. The whole team made buying my truck easy and enjoyable. Highly recommend!
Had a great experience buying my first Ford Bronco at Ken Grody!! Would highly recommend.
I truly had the best experience ever buying my new Ford Bronco at Ken Grody. The entire team there is fantastic and welcoming. I had the pleasure of working with Luis, who made the sale of my car so easy on me. He was respectful, courteous, and personable. He handled everything with grace and took the best care of me as a customer. Much better than any other experiences i've had buying a car. Ask for Luis! Francisco assisted with my finance and he was awesome too. He was very transparent and genuinely wanted the best for me. I ... Read More DealerRater - Apr 23, 2026
My experience at Ken Gordy was great very well welcomed, And Great salesmen by the Name of Erick.
My experience was incredible Irving was a gentleman and told us that he was there to help us which he did
Great experience and Chris Bellin did a fantastic job! Very knowledgeable and understanding. Would recommend asking for Chris Bellin for any services
I’ve now purchased seven cars from Ken Grody. Stephanie is an outstanding person to see.
Bought a pre-owned 2025 BMW 5 Series from Ken Grody Ford. Impeccable service, transparent no pressure process with a very easy and fair negotiation process. This dealership is definitely operating in 2026 unlike many other dealerships! When I took delivery of the vehicle, I was only presented with one key. I let the salesman know but did understand that the deal was very aggressive and I am buying a pre-owned vehicle. I wa s at peace understanding that I may have to buy another key but the salesman said he would do what he could to locate another FOB. About a week later, ... Read More DealerRater - Apr 16, 2026
I had an excellent experience at this dealership from start to finish. The staff was friendly, knowledgeable, and never pushy, which made the entire process stress-free. My salesperson, Marice, took the time to understand exactly what I was looking for and helped me find the perfect car within my trade. The manager, Channa, also worked with me to make sure everything fit comfortably within my budget.
The financing process was smooth and clearly explained, with no hidden surprises. I really appreciated the transparency when it came to pricing and the vehicle’s history. The car itself was clean, well-prepared, and ... Read More DealerRater - Apr 13, 2026
Sir Mel is very helpful, he explains everything you know about the car you purchase. Sir Mel help you a lot of options.
Dylan was a pleasure to work with. Extremely helpful and friendly. I will definitely recommend Ken Grody Ford of Buena Park.
The easiest and most pleasant vehicle purchase I’ve ever made. Agreed on an out the door price with a few emails and only spent 20 minutes at the dealership. Truck was dropped off next day.
From the moment we contacted this dealership online, we could instantly tell that buying a car through this team was going to be a different experience than what we were used to. Melad was fantastic! He answered all of our questions regarding purchasing a used Expedition Max, and got us every detail we could ask for! From service records to insights into features about the car. The whole team helped us with trading our car in as well as coordinating financing! I drove over 600 miles round trip to purchase our car through this team, and I would absolutely do it ... Read More DealerRater - Apr 7, 2026
Fabulous experience! Highly recommend. Great staff. Thank you so much. Found the exact Mach E I was looking for.
This dealership was very courteous and Angel our sales rep was knowledgeable and very helpful. Had a great experience and would recommend Angel and Ken Grody Ford for anyone looking for a good deal and a quality product.
Easy process, less than 2 hours, Daisy was very professional. I would recommend the dealership to others.
I've bought a few cars in my lifetime, but nothing quite prepared me for the Ken Grody Ford experience — and I mean that in the best possible way. From the moment we walked in, the team was attentive, professional, and genuinely focused on making sure we left happy. Then, in a plot twist nobody saw coming, the entire dealership lost power. Lights out. Systems down. Full blackout. Most places would've sent us home and called it a day. They kept us comfortable, consistently updated, and I kid you not, bought us dinner as well. By the time the ... Read More DealerRater - Mar 28, 2026
My son purchased a 2015 MINI Hardtop Cooper S at Ken Grody Ford in Buena Park. Channa was extremely helpful in searching the store inventory for something specific to my son's needs. The application experience was easy with Ole and he was available if we had any questions.
Bought my first truck here 20 years ago. Of course, I came back and the service is still great.
Our salesman Chris was extremely friendly and helpful, as we were buying the vehicle remotely. He gave us his personal phone number and was very responsive and patient. I would be happy to do business with him again
I just bought a 2025 Ford F-150 Platinum from Ken Grody Ford in Buena Park, and honestly, I couldn’t be happier with the entire process. Erick was incredibly helpful, walking me through all the features and options without any pressure. His thorough knowledge and passion for what he does shone through every step of the way. The ambiance at the dealership was welcoming and made me feel confident in my purchase. I have to mention, the level of customer service here stands out—definitely consider stopping by if you're in the market for a new truck!
Jonathan, the sales rep was awesome I had a great experience with the dealership and delivery as promised.
Ken Grody Ford is the best place to buy a vehicle! I had an experience that I have never had at other dealerships. Angel Cruz in sales introduced himself to me and explained differences between the ford explorer line and st version. He told me about how the 2025 new models were clearanced $10,000 cheaper(Good deal). But I chose 2026 and Mr. Cruz (Angel) had the color that I wanted brought over with everything I wanted in it! He had it washed and showed me the fabulous, astronomically expensive service area! (Really impressive) I was introduced to Anthony Azurduy (Finance Manager) who ... Read More DealerRater - Mar 14, 2026
Geat amazing and very flexible. Christopher is an amazing sales reps and helped me get into a new bronco.
Easy..Easy..Easy ! NO "xx", no double talk, no pressure. Everything promised before arrivial at the dealer, was delivered . No bickering, or low-ball counter offers. "Aaron Molina" (sales floor) was knowledgable, courteous, and professional, start to finish. I came back to "Grody" again, after a similar purchase 13 years ago Their "business model", and manner in which they treat customers, remains the same. In todays hectic world, these virtues still matter
Shopping for my 2025 Ford Bronco Big Bend at Ken Grody Ford Buena Park turned out to be a thoroughly enjoyable experience. Christopher Bellin demonstrated remarkable knowledge and passion for Ford models, which helped immensely in making my decision. The overall atmosphere at the dealership was relaxed yet professional, making me feel right at home. I appreciate how smoothly everything went, from the test drive to finalizing the paperwork. This dealership truly stands out for its customer service, and I recommend Christopher if you're looking for a hassle-free car buying journey.
I recently had an amazing experience purchasing my 2022 Ford Expedition MAX Limited at Ken Grody Ford Buena Park, and the biggest reason was Dylan Jacob. From start to finish, Dylan was absolutely outstanding. His professionalism, knowledge, and genuinely friendly personality made the entire process smooth and stress-free. He went above and beyond to ensure I felt comfortable and confident every step of the way.
Dylan took the time to thoroughly answer every question with patience and detail, making sure I fully understood all of my options. He truly listened to my family’s needs and guided me toward the perfect ... Read More DealerRater - Feb 27, 2026
We had a great experience working with Jose Flores at Ken Grody Ford. From start to finish, he was extremely helpful, patient, and professional. Jose took the time to answer all of our questions, explained everything clearly, and made the whole process smooth and stress-free. We never felt pressured and truly appreciated his honesty and support. If you’re looking for someone who genuinely cares about helping you, we highly recommend Jose Flores!
My boyfriend and I recently purchased a 2025 Ford Bronco Badlands from Ken Grody Ford in Buena Park, and I genuinely appreciated them working with us. Angel knew a lot about the Broncos which was awesome since we had a lot of questions, and he made sure I was satisfied with the test drive. Went on a route that could test the Bronco well for me and it was such a good selling point 😂 And this Ford dealership was honestly the most beautiful Ford dealership I’ve ever been to!!! Their stock on the lot was also the best looking Fords ... Read More DealerRater - Jan 26, 2026
I had a truly pleasant experience purchasing my new 2023 Ford Explorer Timberline at Ken Grody Ford in Buena Park. Jonathan Flores was my primary salesperson, and his enthusiasm for Ford vehicles shone through. He took the time to detail all the features and advantages, making sure I understood everything about the Timberline model. The environment at the dealership was bright and welcoming, easy to navigate, which really put me at ease. For anyone looking for a new vehicle, I highly recommend visiting Ken Grody Ford and speaking with Jonathan to get a comprehensive and friendly service.
Great Customer Service overall and super friendly staff. Thank you for your service! We appreciate it!
I had a great experience working with Jesus and Channa they were super helpful and answered every question I had. I am so happy with my new (to me) car and I’m thankful to Ken Grody Ford for working with my situation! Highly recommend buying here!
I hate to review people in the negative way but They deserve this. I purchased a 23 Silverado week before Christmas 2025. Jonathan had great communication. I actually thought he did a great job. What then happened was he over promised and did not deliver on anything he said and stopped completely answering my text until I called the unprofessional sales manager Joe Ingram. This guy could care less about my concerns. Quick defensive reactions. “ you drive off my lot and it’s you” as far as warranty! I wasn’t asking for any hand out I simply wanted what I was ... Read More DealerRater - Jan 8, 2026
Inquired about a 2025 Raptor , went in and left all within 3 hours. Great deal
I had an incredible experience working with Daisy to purchase my Mustang GT. From start to finish, she demonstrated exceptional professionalism and made the entire process seamless. Her communication was outstanding—she kept me informed every step of the way and was truly committed to getting me the best outcome possible. Honestly created a great experience, highly recommend.
The salesman, Angel Cruz, who helped me choose the car I wanted, was very informative and made sure that my questions and needs were answered.
Our experience with Ken Grody Ford in Buena Park was absolutely terrible from start to finish.
We worked with sales associate Jesus Garibay, who assured us they had the exact vehicle we wanted, could do the requested modifications in-house, and would include everything in our purchase contract. Based on these assurances, we went in on a Saturday to see the car, finalize financing, provide a deposit, complete our trade-in, and sign a contract that included the VIN of our “new” vehicle.
When we arrived, we were told the car was on one of their other lots and couldn’t be ... Read More DealerRater - Dec 17, 2025
My experience at Ken Grody Ford in Buena Park was nothing short of remarkable while purchasing the new 2026 Ford F-250. Joshua was incredibly helpful, providing all the information I needed to make an educated decision without any pressuring sales tactics. The ambiance of the dealership made the whole process feel unhurried and comfortable. This visit was genuinely about finding the right truck to suit my needs, and thanks to Joshua, I did just that. For anyone in the market for a new Ford, I can't recommend this place and Joshua enough for their professionalism and warmth.
The employees here are by FAR what makes this dealership!! Anthony, thank you for dealing with my crazy A$$! Angel, thank you so much for finding me my dream car! And Luis, you took the time away from a funeral and 6 days off before thanksgiving to work on my deal, for that I will never be able to find the words to THANK YOU!!! Mr. Grody, you have AMAZING employees who go above and beyond for us customers!! THANK YOU THANK YOU THANK YOU!!! You made my dream car come to life!
Armando Cervantes was an amazing sales person. I have purchased many vehicles from him and he is always professional and honest. I am Loyal to KG Ford and KG Customs. They stand behind customer work like it was done at the factory.
I had an exceptional experience purchasing my 2025 Ford Bronco Sport Big Bend at Ken Grody Ford Buena Park. Angel made the whole process feel effortless, truly understanding what I was looking for and guiding me through each step with great clarity. His professionalism and knowledge about the vehicle were impressive. The friendly atmosphere and attentive service definitely set this dealership apart from others I've visited. I left feeling excited about my new Bronco, appreciative of the hassle-free experience and the genuine care they showed. Highly recommend stopping by and seeing Angel if you're considering a new car!
My husband and I are returning customers. Chris B. and Lis were the best! Everyone dedicated their time to make me feel at ease and gave me the time I needed to make my decision. Chris and the whole crew worked really hard to give me the car and even the color I wanted. Lis explained the financing and remembered us from our previous purchase. I will be recommending my family and friends go to Ken Grody Ford. Five stars all around.
Took in my F-150 Raptor for service and Annette Gironta provided exceptional service and made it a great experience. Great place to take you vehicle in for service.
Super nice people, very helpful guys. Explained everything if we didn’t understand it super nice
Always a great experience at Ken Grody ford. They treat you with respect and kindness every time
I just drove off from Ken Grody Ford Buena Park with my new 2025 Ford Mustang Mach-E Premium and I'm thrilled with the whole experience. Christopher was phenomenal. His expertise and genuine enthusiasm about the features of the Mach-E were contagious and incredibly helpful in making my decision feel just right. From start to finish, the process was smooth and completely centered around my needs and questions. If you’re considering a new vehicle, I’d strongly recommend stopping by Ken Grody Ford and asking for Christopher; he’ll make sure you’re well taken care of!
Picking up my new 2025 Ford Bronco Outer Banks at Ken Grody Ford Buena Park turned out to be a delightful adventure! Irving was especially helpful, illuminating all the cool features of the Bronco with clear explanations and real enthusiasm that made the buying process fun and straightforward. I appreciated not feeling rushed or pressured, which speaks volumes about the dealership’s customer service creed. The environment at Ken Grody Ford is inviting and professional, making it easy for anyone to walk in and find their dream car with ease. A big shoutout to Irving for making my visit unforgettable!
I have been happy with the service I received on my 2005 Ford Freestyle! When I needed a new transmission in 2020, they also detailed my car inside and outside.
From the moment I walked into Ken Grody Ford, the entire experience from start to finish was smooth, welcoming, & respectful - Mel in particular was attentive & professional. The dealership itself was spotless and well-organized, and every staff member I interacted with was friendly, helpful, and informative. The waiting area was comfortable and stocked with amenities, which made the process even easier.
Overall, the dealership runs like a well-oiled machine. From the welcome to the final purchase of my vehicle, I felt taken care of and confident in my decision. I’d absolutely recommend Ken Grody Ford to anyone ... Read More DealerRater - Nov 23, 2025
Always get great service in the service department! Jason has a great attitude and is very helpful!
After a lot of shopping around for my next truck, I finally settled on the 2025 Ford F-150 Tremor from Ken Grody Ford in Buena Park. The team there, especially Melad, made sure I felt right at home during my visit. Melad was especially impressive with his deep understanding of the truck's capabilities which boosted my confidence in my decision. The dealership's environment was also very accommodating, making the whole process straightforward and stress-free. Thanks to Melad and the crew at Ken Grody Ford, I'm now enjoying every minute with my new truck!
Turned out to be great a experience! Dylan Jacob made all the difference, and stress-free car shopping. Thanks to Dylan and Luis, I left not just with a fantastic truck but also with the feeling that I'd made the right decision. Thank you so much gents. And a shout out to Sam, thank you so much for your help, I really appreciate it. Cheers!!! Jereko
The best dealer ship I’ve ever purchased a truck from they are very polite and very helpful in resolving any issues I had with my new raptor I’m very glad I went to them for my purchase also jc helped me with some modifications I did to my raptor very experienced and knowledgeable person . I will definitely be telling my friends and family about them
I have been leasing cars from Ken Grody since 2014. I have never had a problem. The deals were good, the cars were good. Decided to buy out the lease this time. They helped us find the best deal. They delivered a car to us during the Covid years and a couple years ago sent a technician to our house to perform a recall update. Always great service,
Comfortable and easy process. Great to deal with. Sales team was professional and knowledgeable. Thanks for everything.
U had a great experience there they were very understanding,treated me great my truck was ready for me, everyone was kind,awesome would recommend them to friends and family thanks Ken Grody
I recently picked up my new 2025 Ford Explorer Active from Ken Grody Ford in Buena Park and wow, what a delightful experience! Reuben was the salesperson assisting me and his expertise made everything a breeze. The enthusiasm and knowledge he brought to the table were appreciated, making my decision a lot easier than anticipated. Each step, from initial browsing to final paperwork, felt streamlined and transparent. For anyone in the market for a new Ford, I highly recommend reaching out to Reuben at this dealership.
Great experience fast service affordable five star for sure alway friendly and welcoming every time
Awe.. Happy Thursday!
I , Denise McGuire ,just purchased back on September 2025 absolutely Perfect Ford Explorer, 2022
I call it my God car… Because I only came to look at one car total!
I drove my 2004 Ford excursion that I was the original owner, for 378,000 miles…
After driving my car that long, I really did not know what I wanted… So I asked God… What do I want…? And he put in front of me, from car guru the Ford Explorer Hybrid in Buena Park @ Ken Grody Ford !
Thank you Jesus !!!!
Just one month in a red light went on that said ... Read More DealerRater - Nov 6, 2025
They're always good about low maintenence. Never keeps your car longer than necessary. Plus the staff is always friendly.
It was a great experience my wife and I had at Ken Grody Ford. The minute we got there we were greeted by an employee. His willingness to help made us instantly feel welcome. Chris, our salesman, was very friendly, helpful, and professional. Ken Grody Ford has changed our beliefs in car buying in a very positively way. We're very happy with the purchase. And our 16 years old was thrilled with the car we had chosen for him. Thank you, Chris! Thank you Ken Grody Ford!
Omar was very helpful with my car service on time and he was very courteous
Was amazing service. Great people to talk with. Great customer service at ken grody ford
Christopher is very interactive. He connects with the costumer. Right out of the start he was telling us about him and answered our questions with the best of his knowledge and if he didn't know he would find out right away the driving experience was a blast and he did everything in his power and exceeded beyond that to get this deal to go threw. He was very attentive of us, and even though we kept on saying we didn't need anything at the moment he would always offer. For him I would be coming back. 5 stars all ... Read More DealerRater - Oct 12, 2025
Really appreciate Have more care repaired without taking it in. Technicians we very polite and checked others items
Great service from Raul in the service center at KEN Grody Ford, Always a great experience.Very knowledgeable and helpful staff, Great service department and overall great customer service from the sales department showroom and the place was clean and organized with great selection of products,Will be back for regular service and to purchase our next Ford from ken Grody Ford Buena Park,
.Thank You for Your Excellence in the field of Auomotive Service,business and management ! Thank you for all your hard work and dedication to my family.The entire staff has been great Anette,Tim and Luis are amazing people to work with.Thank you Mr.Raul Rodriguez for all your dedication and support.Incredible people at work. Will be back for future service and future work.
Purchasing my 2025 Ford F-150 Raptor at Ken Grody Ford in Buena Park was nothing short of amazing. Armando made the whole experience incredibly smooth, explaining all the features of the Raptor with enthusiasm and detailed knowledge that made it easy for me to make my decision. The dealership itself exudes a welcoming vibe, making you feel right at home from the moment you step in. This experience has certainly set a new standard for what car buying should be like. If you’re in search of a new vehicle, I highly recommend dropping by and possibly chatting with Armando for ... Read More DealerRater - Oct 2, 2025
I just wrapped up purchasing a 2025 Ford Mustang EcoBoost Premium at Ken Grody Ford Buena Park. Andre Hurtado was my go-to guy, and he really made the whole process a breeze. He went above and beyond to find the perfect car for my needs. The welcoming vibe at the dealership made it all the more pleasant. I'm thrilled with my new Mustang and really grateful to Andre and the team at Ken Grody Ford for making this experience so enjoyable.
Andre Hurtado was my sales rep. He had great customer service and product knowledge I would highly recommend this dealership
Had an amazing experience with Ken Grody Ford Orange County. The salesman, Dylan Jacob was extremely helpful and low pressure. Everything from initial contact through purchase was easy and seamless.
I'd definitely suggest stopping by and seeing Erick for a relaxed yet thorough car buying experience.
Great salesman got a great deal did not pushi make me feel like a king thanks Aaron Molina you are the best
I had a great experience purchasing my Ford Explorer at Ken Grody Ford Angel Cruz and Luis Azurduy gave me exceptional customer service. I will recommend Ken Grody Ford to all my family and friends.
Very poor representation for service dept! Unfriendly, felt as if I was bothering them, didn’t ask me questions if I’d had issues with my car, if recalls had been completed, or upon pick up did not go over what was done or the costs, I had to go back and ask them “if” things had been done , shouldn’t they have gone over that? I told them
I’m taking a long trip so want to make certain brakes and all were good, they said nothing upon pickup..I’m an elderly woman which is very important for ... Read More DealerRater - Sep 5, 2025
I can’t say enough good things about Ken Grody Ford . From the moment I contacted them, Raul our service consultant was responsive and accommodating. The quality of their work is exceptional, and I couldn’t be happier with the final result.Raul notified me when my wife’s vehicle was ready and even had our car delivered to us.Great People and Experience was Excellent ,they went above and beyond ,Thank you for the great service and over exceeding our expectations.We will definitely continue coming back I for regular service and will also let our friends and family ... Read More DealerRater - Sep 3, 2025
It was a great experience Armando was so helpful and knowledgeable that really made the decision to stay and chose the Bronco.. we are very happy with our new vehicle. Thank you to all at Ken Grody.
The Best experience Ive had at a dealership . No Pressure and felt comfortable throughout the entire process!!! Thanks again so much Lisa
Great experience overall with this entire Dealership, and they have us for life, for us and anyone else who wants our opinion…
I use their mobile service and they’re great! They help us stay on the road.
Getting my 2022 Acura MDX from Ken Grody Ford in Buena Park was absolutely a breeze. Jannette, the salesperson, was incredibly helpful and anticipated all of my needs, ensuring a smooth and swift purchase process. Her expertise and warm approach really made a difference. It was refreshing to deal with such professionalism and genuine customer care. I'd certainly recommend them for anyone in the market for a new vehicle; their team goes above and beyond.
Excellent customer service and great prices at Ken Grody Buena Park. You can start all the pre approval online to save time at the dealership.
I have been leasing my cars from Ken Grody for years now. Amador Flores has been the most wonderful and respectful salesman I have ever worked with and continue to work with him once my lease is up. He listens and makes sure we get what we want and works hard to making it happen. Even if takes months to find that right car at the right price, he doesn’t forget and calls you even months later when he finds it.
It's been great working with Nick Campuzano. I've purchased many trucks for our fleet over the past eight years and have had great service from the Ken Grody team. I never felt pressured, and they go out of their way to find exactly what you're looking for.
Great experience with the Ken Grody team. They were not pushy and were happy to work through a number of purchasing / finance options until we found one that worked for us.
We worked with Ahmad, Jeanette, and Damien when we came in to buy a new car. Everyone was great: friendly, not pushy, helpful. I didn't feel pressured, and it felt like they wanted to get us into a car we wanted at a price we were comfortable with. Great experience
Raul Rodriguez my service manager at Ken Grody Ford Buena Park,Your work is frequently cited as a model of excellence for team Ken Grody Ford. You demonstrate a high-level of proficiency and knowledge in your work, resulting in superior quality customer service. You’re always so busy and still find the time to accommodate and take care of my family service needs.
Magnificent Service at Ken Grody Ford Thank You Raul and the Ken Grody Service Center for accommodating my family and taking care of our vehicle. Diana the client relations director was so friendly and super nice ,thank you Diana for the cappuccino.and your warm hospitality,
The staff were awesome! Treated me like a family and make me feel comfortable. I would recommend my family and friends here. Thanks to Luis C. And Francisco financing. God bless my friends. 🙌🙏
My recent visit to Ken Grody Ford Buena Park for my 2025 Ford Mustang Mach-E Select purchase was nothing short of spectacular. The facility was pristine, and everyone seemed eager to make my experience a positive one. Andre, in particular, was a standout with his insightful knowledge and patience, explaining all the features of the Mach-E in detail. This purchase felt intensely personal and focused on my needs, devoid of the typical sales pressure. For anyone interested in a Ford, I would highly recommend stopping by Ken Grody Ford and asking for Andre to guide you through their impressive lineup.
Our car-buying experience at Ken Grody Ford was truly positive from start to finish. Aaron Molina guided us through the process with professionalism, and a genuine sense of connection. He took the time to show us the truck we were interested in while also making the experience enjoyable. Aaron also worked with us to secure a fair and reasonable price-all with a friendly, upbeat attitude. When it came time to finalize the purchase, Luis Azurday in the finance department stepped in and was equally helpful. He explained everything clearly and made sure all the details were handled thoroughly and efficiently. ... Read More DealerRater - Jul 28, 2025
