Customer Testimonials
I like the Sale person an the finance person from Ken Grody Ford. I took the order from Ford manufacture 2 year to build my truck but as soon as the truck was deliver to Ken Grody Ford. I was contacted by the sale person advice me to pickup the Maverick. I was in and drove the truck home in one and half hour. I give them a 5 stars service.
I came in to drool over a new Ford Super Duty and ended up finding the perfect truck (slightly used). I am from Utah and was in Orange County for the day and they figured out how to make it happen and have it delivered to my house that weekend a couple of hundred miles away. Julio was great at communicating and running down information that got delayed and making sure everything was in light. Channa was awesome at making sure concerns were all resolved and we were able to get the deal done. Thanks all! Looking forward to the ...
very good, very good, very good, very good, very good, very good, very happy, very happy. Annette is fabulous@@
Our company has recently purchased three F150 work trucks, followed shortly by an F450 dekivery truck. The pricing and services offered by Ken Grody are unbeatable. Special cudos to my contact, Nick Campusano, Fleet Manager for Ken Grody. He is professional, knowledgeable, responsive, and creative in solutions to customers' sometimes special needs. Ken Grody will remain our dealer of choice when our next vehicle need arises.
Love this dealership. Super clean. Amazing staff & very welcoming. Best dealership I’ve been to in Orange County.
Outstanding dealership and team! As a first-time leaser and a young, single woman, I was really nervous. Ramy Ghabour and Armando Hurtado, as well as Francisco in finance, were so kind, caring, helpful, and genuine. They explained things to me in ways that I could understand. They answered all of my questions and treated me with respect. They worked within my budget and needs to get me what I needed and I walked away with a lease on an Escape. I love the car so much! But I walked away with so much more than a car. I walked away ...
I purchased a used vehicle from Ken Grody Ford that was reasonably priced. I have purchased a vehicle from them in the past.
Ken Grody Fire continues to be a Godsend for my husband and I. From taking care of our personal purchase for our daughter here in LA, to business growth in Hawaii. There’s no better place to purchase a new company vehicle. The people are always pleasant, kind, courteous and helpful for everything. Working with this car dealership is how everyone should be.
Amazing people no pressure very helpful and knowledgeable. I will be returning for my next car purchase. Very nice dealership very clean.
Tim Prete is more than a Ken Grody service advisor but one who cares and goes above and beyond to keep me informed and updated daily on the repairs to my Lincoln Navigator transmission. Tim also informed and helped me with enterprise rentals during the time my Navigator was being repaired. My Lincoln Navigator runs better than new and shifts seemingly going up and down hills. I went to thank the transmission mechanic'(s) or should I say automotive engineer'(s) for work well done. I recommend to ALL, Ken Grody Ford Buena Park for any future automotive needs. Thank ...
I have purchased multiple vehicles from Ken Grody Ford Buena Park and have had a very pleasant experience with them every time. I particularly enjoy working with salesperson Josh Banda.
My experience at Ken Grody Ford Buena Park was absolutely outstanding while purchasing my 2018 Ford F-150. Erick, the salesperson, went above and beyond to ensure I was comfortable with my purchase. The exemplary customer service, impressive selection of vehicles and the efficiency of the process make this dealership second to none. Highly recommend Ken Grody Ford Buena Park for anyone looking to invest in a reliable, high-performing vehicle. You won’t be disappointed, especially if you work with Erick, who offers top notch service. One of the best car buying experiences ever. Thanks!!
They have been very good to us taking care of alll issues with our car, Tim is the best service advisor
My 2023 F150 is the 5th car I have bought from Ken Grody Ford in Buena Park. They always make me feel at home, they have the Absolute best prices, and top notch service center.
Great dealership and plenty of cars and truck to choose from, but I have been buying trucks and trucks in the last few months.
I have had a couple issues with my truck and everyone at the dealership has been on top of it and quick to keep me informed on parts and service. I am very satisfied.
Thank you Ken Grody for the great customer service Ole, the fleet manager, and all the staff made it possible for me to purchase my bronco big bend 2023
Great experience, big professional operation there at KG , very cool to be a part of the family. From start to finish the whole staff was very accommodating. I definitely recommend Angela Henderson my Sales person, she’s very easy to work with, friendly and gets the job done. Im looking forward to returning as a customer for more business in the future.
Was on the hunt for a new vehicle. Hats off to Armando and the team for their stellar customer service! Perfect service…received the perfect car for my wife, bumper to bumper warranty, maintenance program and friendly customer service. The building is super clean, staff is friendly and the environment is healthy. Perfect dealership! Highly recommended!
Easiest vehicle purchase ever. Jeremy was amazing. Very professional. Explained everything well and actually saved us some money.
Had a great experience with the service department. Kept me informed with all work on my car.
We purchased a Ford F-550 from out of state. All paperwork and questions were handled professionally and in in a timely manner.
Sales person Anthony Azurdy was great. Very knowledgeable, and professional. He almost talked me into electric vehicle. And I don't lime electric, Lol.. Louis finance manager was awsome. I was in payment shock.. but he walked me through the process explained everything very delicately and im very content with the entire experience.
This place is the go-to dealership, they are professional and knowledgeable. There is no stress or feeling as if you are being “Stalked!” The salesperson (Anthony Azurduy) assisted me in 2 purchases over the past 2 years; very bright and knows his product! The staff is professional and I got to meet the owner (Ken) and his German Shepard. You feel welcomed here!
I recently pre -ordered a Mustang GT at Ken Grody Ford in Buena Park with the Fleet Department. Austin Beecher was the sales consultant. I actually work at a Ford dealer (TOMS) down the street but we only sell Commercial Medium Duty Trucks and I could not order the 2024 Mustang GT Fastback. I'm a single dad and the only way I could barely afford this vehicle would be with my Ford D plan. I tried to order one at my local dealership in Victorville to support my "neighborhood" but they would not honor my Ford "D&...
Tim was my representative. He was fast and to the point on my FX4 F150. He was on time and very friendly and easy to work with. Thank you for taking vare of my trucks needs.
This the 2nd vehicle we have purchased from Ken Grody Ford Buena Park. We won't go anywhere else in the future. The sales staff is very knowledgeable, and the finance department worked hard to get us the best deal possible. The entire staff is friendly and helpful. Ken Grody Ford rocks! The entire team gets 5 stars in my book. If you're looking for a new or used vehicle, this is the place to go.
My experience buying the 2023 FORD Bronco Sport at Ken Grody Ford Buena Park was phenomenal. Francisco, the manager, and Mohamed, my salesperson, fostered a professional yet friendly environment that made the entire process incredibly smooth. Particularly, Mohamed's knowledge about the car was really impressive. I must say, their customer service is simply second to none. If you're in the market for a new Ford, Ken Grody Ford Buena Park, led by team members like Francisco and Mohamed, is definitely the place to go!
Courteous, knowledgeable, a very smooth process when we purchased our F150. No pressure. Great team!
Brought my car by for an oil change, they got it back to me the same day couldn't ask for more. Tim was my advisor; he did an awesome job at keeping me in the loop on everything. Honestly can't say enough good things about the experience. It's not just the people either, the dealer also looks amazing after they just finished a full remodel. Will never bring my car anywhere else but to Ken Grody Ford Buena Park. Thank you to the whole team!
The fleet department makes the entire buying experience top notch if you want a simple quick and pleasant buying experience then buy from KG
Ken Grody is by far the best dealership in Southern California. I’ve been dealing with you all for at least 20 years and I’m never disappointing when I leave and I’ve never came to Ken Grody Ford and left without buying a car. I think they know that start to finish was a real pleasant experience. I could not imagine buying anywhere else.
Terfffic every time Tim is fantastic No problems can always count on you guys thanks
The dealer service center is easy to do business with. Thank you Mario and Robert.
Bought my F150 here almost 7 years ago, and have never taken it anywhere else for service or maintenance. The service writers have always been courteous and easy to work with, and now that the remodel is complete, the customer lounge is really nice. Highly recommend!
"Buying a 2022 FORD F-150 from Ken Grody Ford Buena Park was a breeze, all thanks to Armando's exceptional customer service and expertise. His in-depth knowledge about the vehicle helped me make an informed decision. The manager, Francisco, ensured the transaction was smooth and hassle-free. Definitely the go-to dealership for an easy and friendly car buying experience!"
I recently brought my car in fir service at Ken Grody Ford, and I must say that my experience with their staff was exceptional. Tim, Diane, Jeremy, and Eric all went above and beyond to ensure that my needs were met and that I left the dealership completely satisfied. From the moment I walked through the doors, I was greeted with a warm and friendly atmosphere. The staff members were knowledgeable, attentive, and eager to assist me with any questions or concerns I had. Their expertise and willingness to help me with servicing my car was smooth and stress-free. Tim, ...
Ken Grody Ford not only had the perfect truck already built for us, they made the buying process smooth and easy.
First time to Ken Grody Ford service department. Very knowledgeable over the phone, professional when arriving and service was done in a timely manner.
The people at this dealership were very friendly, understanding, and welcoming, Everyone we worked with was great, but with Francisco and Mohammed we especially felt that we were cared for.
The whole process from beginning to end was seamless. I would definitely recommend this dealership to friends and family.
I had an exceptional car buying experience at Ken Grody Ford Buena Park while purchasing my '2023 FORD Bronco'. The dealership staff, especially Channa Peiris (Manager) and Amador Flores (Salesperson 1), were incredibly professional and helpful throughout the entire process. They provided accurate information and were attentive to my needs, ensuring I found the perfect vehicle that met all my requirements. The dealership's commitment to customer satisfaction was evident, making me feel valued as a customer. I highly recommend Ken Grody Ford Buena Park for their top-notch service and expertise in assisting customers with their car-buying journey. This did not feel ...
Staffs are friendly and helpful. I definitely come back for my next vehicle in the future. I highly appreciate Mohamed for his precious time spending on my Maverick 2023 purchase. You are the best Mr. Benkhay!
We had an excellent purchasing experience with the Grody team. The process was quick and painless.
Armando Hurtado was my salesman. He was professional, courteous and knowledable. He treated me like family and made everything easy. I would highly recommend Armando to all my friends and family.
Am from Oxnard CA went to ford of Orange County and looking for a car and drove off with a really nice car got treated real good and easy process thank you sales man Luis for making it happen
I have been going to Raul Rodriguez for many years. He has serviced and maintained all of my 5 cars. I feel very comfortable bringing my cars to Raul and will continue to do so, he is very professional.
Closed deal with me and made my experience pleasant at the end. Would recommend them.
One of the few dealerships in SoCal that actually sell the car you ordered for MSRP. Good service from Anthony Azurdey and Jessica Rodriguez. I ordered two Mavericks last September during the two weeks before Ford sold the year out. The first arrived at the end of June, the second is schedule to be built the third week of August.
Chris Lee helped with my Ford Explorer with the sensor it had. He was very professional and knowledgeable. I would recommend his to family and friends.
My third car purchase here contine to excel in their customer service beginning to completion and follow up for maintenance
Excellent service. Annette went above and beyond for us. She kept in contact with us throughout the whole process.
Great sales team and KG Customs turns the ordinary into something extraordinary. I always buy from Ken Grody Ford.
The service department got me in and out very quickly. Gave me detailed inspection of what was done on my car. I highly recommend using Ken Grody Ford.
Complementary Car wash was appreciated.On time appointment and pickup. Friendly, Pleasant, Service Department. Thanks.
thank you If Armando is an excellent person, he has treated me very well. And the excellent personal treatment, thank you very much.
Very good dealership professional and courteous. Luis Gonzalez was my sales rep if you encounter any other and they are half as professional and take the time to properly show their cars without pushing you or trying to intimidate you into a sales count yourself lucky. For me this is the guy to see.
This dealership has a great inventory to start. My salesman was great understanding what I needed what I wanted what I can pay. He was never pushy about making the sale so that is amazing. Great conversation very attentive easy to work with over all great experience.
Amazing people that work here very personable and very quick to assist and fast service
Excellent customer service from arrival to driving off with the car I wanted. Kudos to Jeremy my sales rep, and Damian for purchasing paperwork. However, this Ken Grody location demonstrated its ABOVE AVERAGE customer service when my car didn't start on a Monday morning. Yes it took a few calls as I had purchased the additional warranty and maintenance options. But when Diana contacted me, her genuine concern for the unforeseen situation I was in, keeping her word in getting back to me to get the situation rectified and following up throughout the day to ensure the car was ...
Great experience! Jose my Salesman followed through and kept me informed at all times! Great communication!
Dealer was easy to use and friendly, would recommend and use again. Would go back
And everybody was great. Highly recommended. They sold me a Bronco last year and I bought a F150 this year.
Very happy with our sales guy, Luis and the finance manager Luis. the time went fast and was fun.
Travis White is a great person to work with. He makes the whole process of buying a vehicle very easy and smooth.
The people in these dealerships are very friendly they treat you like if you are a family member They are also very honest
Ordered the F #%) in November, Delivered with no problems in May. I would buy another from Ken Grody Ford.
Excellent service!!! I was very pleased with my window tint and bed liner. Nothing but fantastic treatment by the service department.
Ken Grody Ford. It is the dealer that everyone wants to go to for its friendliness and prices and its salespeople who are very attentive. In my case my seller is Travis white and he is amazing I recommend it. And Stephanie from finance she is great too.
Took my car in for issues with the Audio Control Module. Ralph helped me navigate the process and ultimately replaced it. The process was easy and everyone I dealt with was courteous and professional.
Anthony Raymondo and Ole were the best. It was another smooth transaction and they were all very straight forward. This was my fourth purchase with Ken Grody.
I always get my truck device done at Ken Grody I know it is being done correctly. Danielle and Tim are great service writers we go over what’s do and what’s coming up.
Mario Santana at Ford is Fantastic. Great 7 years of service with Ken Grody Ford.
Professional staff. Straight forward negotiatiion. No pressure buying process. Maybe not the best price I could have gotten. Ive bought several vehicles here and definitely will continue to do so.
Excellent sales person, financial accommodation, and purchased vehicle. Nice and clean facility with plenty of vehicle options.
Good service with great service staff Quick services nice service area Thank you see you next time
Seamless transaction! Never had anyone trying to up-sale or change the original deal. I would highly recommend the fleet department if you’re in the market for a commercial vehicle. Dean and Austin were great to deal with. I’ll be purchasing additional vehicles soon.
They are very accommodating, professional, friendly, and if you have any concerns, they address them and make sure the customer is completely satisfied.
Great service best deals. No hassle dealer.will be back. Sales manager great attitude. Thank you
I have bought several vehicles over the years from Ken Grody Ford. My service writer, Raul Rodriguez, has been consistently outstanding. I recommend them wholeheartedly and without reservation.
This is our 4th vehicle from this dealer and every experience has been smooth sailing. Jeremy located exactly what we wanted and the purchase was hassle free.
Best experience I’ve ever had buying a car. Car was exactly as described online or better. Salesperson was up front, honest and took great care of us start to finish. Thanks to the whole KG family. looking forward to doing business in the future! Ford did an amazing job with this truck too, bravo!
GREAT EXPERIENCE. MY SALESMAN WAS KIND, PATIENT, AND HELPED GET ME A BETTER DEAL! THANK YOU LUIS.
Never disappoint, always great friendly service. I’ve gotten 4 vehicles from KG, only reason is the service I get!
Service at Ken Grody is top notch. My service writer Chris Lee scheduled me for an oil change and had me in and out of there quickly.
Ken Grody Ford is consistently the best service I’ve gotten from a car dealer. I was referred to Rhamy by a friend, and he and the team changed my perception of the car-buying process. I’m a customer for life.
Problems with the rear door opening all the way, but it is intermittent and hard to fix. . Problems with back door lock on driver side does not always work.
As everyone, I despise going to a dealership. I hate when salespeople try to sell you their own mother. But this time it was different. Jeremy France helped us with our buisness first truck. He at all times remained calm, patient and with a great attitude. When we were going to go look somewhere else, his attitude never flipped. He was very honest and he gave me chill vibes. This is our second time going to get a truck from Ken Grody. We still have our 2016 Ford 150 and shes still a beauty and hasnt failed us. Naturally we decided to ...
Nicholas Campuzano has always taken great care of us like we were family! Quick responses to all our questions. Sale experience is always flawless. Looking forward to our next F450 Purchase when our order arrives at the Dealer Ship!
I really loved their professionalism and they really care about what the customer wants. Everyone was also really nice!
Always an excellent customer service. Treat everyone with respect and always with a smile. Thanks Annette, and Tim.
Beautiful dealer, supper clean and all the staffs beyond services. Got my Ford escape home
Great place to shop. I bought a used 2019 Silverado. I was without a car and needed to go out of town and they were nice enough to have it delivered to me. Once delivered I did noticed a few small repairs that needed to be addressed. They were able to fix them all with the exception of the lower left fog light that they asked me to take to a Chevy Dealership to have repaired on my own, and didn’t fix it for me. Other than that it was overall good experience.
Purchased a 2021 Ford Bronco First Edition from Ken Grody Ford in Buena Park. First interaction on the vehicle there were some miscommunication, however in the end the deal was completed and I got a great Bronco. I want to thank John Flores, Eddie Flores, Frankie Ibarra, and Kurt for all the help with this transaction. I will purchase more cars from them in the future. They honored the deal and made every effort to make the experience exceptional. All the way down to personally delivering the Bronco to my house. Thanks for everything!
