Great customer service , and friendly staff .
good service, good location for me , it is very convenient for servicing if needed,people are friendly and cortiseuse, if i need other truck i will go again.
Ken grody of ford at buena park has great customer services such as maintenance department got oil change less than an hour since I made an appointment
Extremely satisfied overall! The truck was brought in for what I seemed to have believed just one tire pressure sensor and Annette called me stating there was a mounting issue on the drivers side wheels (which Norm Reeves Ford had done when rotating my tires) and had asked if I wanted to pursue Norm Reeves Ford to correct the error, which I declined and had told Annette to do it and will pay for the maintenance. Once that was done she had told me that they replaced two worn sensors and was covered under warranty. Ken Groddy Ford goes above ...
These guys are truly life savers, and vacation savers. My family and I were going on vacation when my brand new f 250 truck had engine trouble. I didn’t know what to expect when we got back to the lot. What I got was respectful service and the ultimate experience. Thank you all so much from the bottom our hearts.
New car purchase at Buena Park ford. Sales and service was great, all questions were answer in a timely and satisfactory manner. I would recommend Ken Grody Ford to anyone looking to buy a new car.
My husband and I were ready to buy a new F150 truck and our nearest dealer was Ken Grody in Buena Park. After working with Austin Beecher, our sales consultant, we would strongly recommend driving the extra miles to Buena Park even if it is not your closest dealer. Austin is honest, ethical and very customer focused. We are very happy with our new truck because it is exactly the one we wanted to find, and the sales process was flawless.
We are very happy with the service and sell of our Filex
These guys went out of there way for my company and got the truck I needed I would highly recommended them
Fast and friendly parts dept. Would continue to go back
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