Customer Testimonials
Picking up my 2025 Ford Bronco Sport Outer Banks at Ken Grody Ford Buena Park turned out to be such a pleasant surprise. Melad and Francisco made the whole process absolutely seamless. Their expertise and enthusiasm about the features of the Bronco Sport made it easy for me to make my decision. The environment at the dealership was very friendly and everyone seemed genuinely interested in helping me find the right car. I drove off feeling thrilled with my purchase and the top-notch service I received. If you're on the hunt for a new car, this dealership is a must-visit, ... Read More DealerRater - May 16, 2025
My experience at Ken Grody Ford was great! So glad to have worked with Aaron Molina on getting a deal! His enthusiasm and knowledge of the car made me glad of my choice. FIVE STARS!
Buying my 2025 Ford Explorer ST-Line at Ken Grody Ford in Buena Park turned out to be an unexpectedly delightful experience. Christopher handled most of our interactions with a blend of professionalism and genuine care that made all the difference. He took the time to understand what I wanted and presented options that fit both my taste and budget. It's rare to find such personalized customer service these days! So, if you're in the market for a new car, I'd definitely recommend dropping by Ken Grody Ford and asking for Christopher.
We leave our Maverick for maintenance and Raul was very help full with the appointment, and they offer us deliver our car to our house after finish, that's great!!!, Thanks' to Steve and Alex for deliver our car. Very good service and on time
Very good service and knowledgeable staff. Highly recommended! Definitely will purchase my next vehicle from Ken Grody!
Walking into Ken Grody Ford Buena Park was just the start of a great experience. Jannette Flores made the whole process of buying my 2024 Ford F-150 XLT seamless and enjoyable; she was knowledgeable and patient, which made all the difference. Luis was equally helpful, ensuring all my paperwork was spotless and ready to go. It's such a relief to deal with salespeople who are genuinely interested in helping you find the right car without any pressure. I'd confidently send anyone looking for a new truck their way.
The team created a very memorable experience for my daughter buying her first car. They were supportive, knowledgeable and enthusiastic. We really appreciate the excellent experience we had.
Buying my 2021 Ford Edge Titanium at Ken Grody Ford Buena Park was an absolute breeze, thanks to Aaron's exceptional assistance. From start to finish, Aaron was patient, incredibly knowledgeable, and made sure all of my questions were answered. The dealership's atmosphere felt welcoming and Aaron's professional demeanor added to the positive experience. To anyone looking for a new car, I highly recommend stopping by Ken Grody Ford Buena Park and asking for Aaron, you won't be disappointed!
Great experience. I will go back when and if I need another car in the future.
My experience was fast, courteous and friendly! called when they promised and pick up was fast.
Picking up my 2024 Ford F-150 STX at Ken Grody Ford in Buena Park was a breeze, all thanks to Amador's expert guidance! He was not only knowledgeable about the truck but also made sure all my questions were answered, helping me feel confident in my purchase decision. The showroom was welcoming, and everyone I interacted with was professional and polite. I'm thrilled with my new truck and the overall buying experience—highly recommend them for anyone looking for a new Ford!
We purchased a Ford Mustang Mach E from Ken Grody and it was probably the easiest, most relaxing and dare I say fun car buying experience ever. Our sales rep was super helpful and knowledgeable. Definitely recommend the dealership and Aaron.
This is the third vehicle I purchased from KGF BP, in the last year, not counting my brother who also bought a vehicle here. If purchasing three vehicles in this short period of time is not indicative of how superb KGF-BP service is, I’m not would else could be. Specifically, Dylan Jacob, who was the sales representative, was outstanding. He has assisted me in all my purchases—also for very good reason. He is prompt, motivated to find something that works for the customer, focuses his energy on the customer, and is courteous and accommodating. Overall, a great experience!
I recently bought a 2024 Ford Bronco Big Bend at Ken Grody Ford in Buena Park and it was a remarkable experience from start to finish. Working with Jannette made a significant difference; she was keenly attentive, ensuring I understood the SUV's capabilities and features. The warmth and professionalism at this dealership made me feel right at home. Buying a new car can be overwhelming, but the welcoming atmosphere and expert advice from Jannette turned it into an exhilarating adventure. I left feeling confident and excited about my new purchase.
They took 5 hours to get my car ready even with an appointment. They did not order the right part for my car so I had to wait for them to go get it
All went smooth, ask for Anthony Raymundo, happy with purchase, and excited to drive my truck.
They were all very friendly, attentive and patient and knowledgeable. Will definitely be back as well as recommend to others.
They were amazing ,thank you very much ,especially Julio Leal our salesman we appreciate it
Picking up my new 2022 Ford Explorer XLT at Ken Grody Ford in Buena Park was a standout experience, exceeding all my expectations. Aaron was incredibly patient and knowledgeable, walking me through every detail of the car and ensuring all my questions were answered. He didn't just sell me a vehicle; he made sure it fit my life perfectly. The whole experience felt personalized and committed to genuine customer care. If you're shopping for a new car, I highly recommend visiting this dealership and speaking with Aaron; his attention to service truly makes a difference.
Great experience awesome service thanks to Mel, for helping me with my new car drove away happy with my choice
I recently had the pleasure of purchasing a new 2024 Ford F-250 from Ken Grody Ford in Buena Park, and I must say, Dylan J. made the whole process incredibly smooth. His expert knowledge about the truck's features and his ability to address my concerns comprehensively made me feel confident in my decision. The vibe of the dealership was friendly and professional, which made spending the day there an enjoyable experience. I left the dealership not only with a fantastic truck but also with the satisfaction of having had a great buying experience. A big shout-out to Dylan for his ... Read More DealerRater - Jan 23, 2025
Recently purchased a Mach-E at Ken Grody Ford Buena Park. The workers here were very professional and easy to work with. I felt no pressure at all while shopping and browsing all the new cars on their lot. Reuben was a great help throughout the experience and would love to work with him again in the future.
My recent visit to Ken Grody Ford Buena Park to pick up a new 2022 Ford F-250 was made memorable thanks to the outstanding service provided by Melad. His deep knowledge about the truck's features and straightforward advice simplified my purchasing decision greatly. On the day of the purchase, Amador Flores and Luis Pacheco, were incredibly welcoming and went out of his way to ensure everything was set up perfectly for my departure. The entire team there made sure I felt more like a guest than just a customer. For anyone in the market for a new vehicle, I would ... Read More DealerRater - Jan 18, 2025
I would definitely recommend them to buy cars. The staff was very helpful easy to work with. I highly recommend this dealership for their repair services. The staff was friendly and knowledgeable and the job was done quickly. No pressure didn't feel rushed. Trustworthy. They listened to my needs. Quick and painless the dealership made the process easy. Go see them. Mark
Purchasing my 2024 Ford Mustang Mach-E Premium at Ken Grody Ford was a breeze, thanks to the superb service provided by Daisy Aria. Her guidance through the selection and financing options clarified everything beautifully, making the process not just educational but genuinely enjoyable. The professional environment at this Buena Park dealership is top-notch, complementing their friendly and efficient staff perfectly. Daisy didn't just sell me a car; she made sure it fit my lifestyle and preferences. I highly recommend Ken Grody Ford for anyone looking to have a fulfilling car buying experience. At the end, Sandra finance manager was super ... Read More DealerRater - Jan 17, 2025
Exploring the Ford Mustang Mach-E Select at Ken Grody Ford in Buena Park turned out to be an exhilarating experience! Jonathan Flores was helpful and attentive. The process was seamless. If you're car hunting, a visit to Ken Grody Ford!
We recently purchase a 2024 F250 Diesel upgrading our 2019 F250 first time visiting this new KG Buena Park facility looks amazing, however the way they treat us was absolutely awesome make us feel family to them from the moment we walk in until they hands us our new truck keys. Thanks for making my truck purchase the way it supposed to. Honesty, Respect, Clear numbers no xx ! Really appreciate Channa and Armando Thank you very much.
The dealership was clean and modern. The people helping us were polite, friendly, helpful and very professional. They made the whole process easy and stress free. I will buy again from Ken Grody Ford dealerships.
My purchase experience with Ken Grody Ford was great. Mohammed (Mo) and Armando (Junior) did an excellent job of guiding me thru the various options. I’m a returning customer as Mo sold my son a Ranger recently and the team support was spectacular. A shout out to Eddie the finance man for giving us more than we could have expected. So, now that I’m “out the door” I await to see if the team will continue their support for my only post sale request for the integrated trailer brake controller. I expect they will. My thanks to all
I recently had the pleasure of purchasing a 2024 Ford F-150 Lariat from Ken Grody Ford in Buena Park. The entire process was seamless, thanks to the excellent customer service provided by Reuben. His expertise and friendly demeanor really stood out, making it easy to choose the right vehicle for my needs. The dealership itself had a cozy atmosphere, making me feel right at home as I made my decision. I'd recommend anyone looking for a new Ford to pay them a visit and ask for Reuben; you won't be disappointed!
The Dealership was ready for us when we arrived. they upheld the agreed upon price for the vehicle. The Sales Person was excellent and patient, allowed us to take our time driving the vehicle and answered our questions.
Great experience! Always professional. New customer service option of having my car delivered to me after the service was awesome!
very friendly, fast and reliable service. well explain and provide much information on the car
Ken Grody Ford I had a wonderful experience buying my new truck. Dean and his team are great thank you Bill Pivovaroff .
excellent attention and service. went away from a dealer closer to me, due to its deceptive practices
Ken Grody Ford was able to get me the exact truck I was looking for. Super easy to deal with
We leased 2 vehicles from them last month. Sales associate Jesus was professional and very accommodating. I suggest you contact Jesus and setup an appointment before going to the dealership.
I recently had the pleasure of purchasing a 2024 Ford Mustang Mach-E from Ken Grody Ford in Buena Park. Daisy,Reuben, Frank, and finance team member were incredibly helpful throughout the process; the expertise and friendly approach made it a seamless experience. I was also impressed with the clean, welcoming environment at the dealership. I’m thrilled with my new Mach-E and highly recommend checking out Ken Grody Ford if you're in the market for a new car. Thanks again Daisy, Reuben, Frank, and finance team member.
Ken Grody and Armando really got us in he best deal for our busy family!
Ken Grody Ford has provide me OUTSTANDING SERVICE for many years, It is the primary reason I have been a loyal repeat customer and have purchased a number of Ford Edges. I have met Mr, Ken Grody who shared with me the reason why he invested in expanding his service department. His customer service people are the best in the business. They are sincere about providing the best quality of service.
We've been a 15-year customer with Ken Grody Buena Park. They are the best in sales and customer satisfaction!
Mohammed Benkhay With Ken Grody Ford was very pleasant and helpful! He went out of his way to get us the best deal possible. We will definitely be back when ready to purchase another vehicle. He is an asset to your company!
I recently had a fantastic experience purchasing my new 2024 Ford Bronco Black Diamond at Ken Grody Ford Buena Park. Both Jonathan Flores and Diana were incredibly helpful throughout the entire process, providing detailed answers to all my questions and making sure everything was clear. Their friendliness and professionalism made all the difference. I highly recommend this dealership if you're looking for a hassle-free car buying experience. Thank you, Jonathan and Diana, for such outstanding service!
I purchased 2024 Tacoma from this dealer that was certified pre owned with a 139 point inspection. It had 5000 miles on it. I purchased it online and when it was delivered its roof was damaged with dents. Incompetent dealer, they claimed the vehicle was checked but no one even checked it. Take your business somewhere else.
I have dealt with Ken Grody Ford for many years. I have always been impressed and satisfied with their service in all of their departments. Life is easier knowing that I can count on Ken Grody Ford.
I’m very please w/ the service I got from Kent Grody Ford , I been servicing my Expedition ever since I purchase it Brand New in 2004 has never been any other dealer service my car ever ,Thank u very much for great dealer 🙏🏻
I have been going to Ken Grody Ford for years. Up until now I did not know your service department needed to sell parts to stay in business.
After visiting over three different dealerships and encountered some salesmen who provided subpar customer service, I ended up going to the right place and purchasing a 2024 Ford F-150 XLT from Ken Grody Ford in Buena Park, and I must say, the experience was incredibly smooth. Aaron Molina helped me through the entire process with utmost professionalism and patience. His knowledge about the vehicle was impressive and made my decision much easier. It's rare to find such dedicated and friendly service. I left feeling confident in my purchase and would recommend anyone looking for a new car to visit them.
I recently purchased a 2024 Ford F-150 XLT from Ken Grody Ford in Buena Park and had a fantastic experience! Anthony was incredibly helpful, guiding me through the selection and purchasing process smoothly. The environment at the dealership was welcoming and professional, making it comfortable for me to make my decision. I appreciate their dedication to customer satisfaction. Thanks to Anthony and the team for making this such an enjoyable experience!
I just bought a 2024 Ford F-150 XL from Ken Grody Ford in Buena Park, and the experience was outstanding! Austin Beecher was incredibly knowledgeable and made the entire process smooth and easy. He answered all my questions with patience and enthusiasm. I felt really taken care of, and that’s something you want when making a big purchase like this. Huge thanks to Austin and the team for making this experience so positive! All people and this dealership are awesome
Excellent service in every aspect. Been going there for 20+ years. Best dealer in socal and beyond.
Excellent service, very helpful staff. They made my experience quick and easy. Definitely recommend, I will be telling friends a family about their service at Ken Grody Buena Park .
Super helpful and nice. Quick and easy process. Very informative on payment process. Clean facility
Armando with Ken Grody has excellent customer service! Very detailed and helpful we were in and out in 2 hours, that’s including comprehensive tech tips Ford Pass set up. Thank you Armando!!
Friendly and amazing people I highly recommend stopping here first for your buy they will definitely tend to your needs. Ask for Dylan
10/10 experience! Went there just to get info on trade and left with my dream car 1014 Bronco. Jesus was very informative and helpful wanted to make sure I was leaving there in the right car and right situation. Receptionist were all very warm and welcoming from the mom I walked in I felt at home. Everyone in all departments gave it a personal touch. Happy girl!
Great experience at Ken Grody Ford. They listen carefully to customers’ requests and try to meet them by offering different possibilities. The process was quick, and it was a good experience from all points of view.
The people are kind and not pushy, have a variety of cars to look at! Had a fun and easy experience! Dylan was great and would recommend him to anyone.
Daisy(Sales) and Sandra (Finance) both patiently answered my many questions and worked hard to make the customer happy. I wouldn’t hesitate to buy from Ken Grody again. I would ask to work with Daisy and Sandra again. Ps. The large inventory in stock helped too.
I was on a mission to get a new 2024 Ford Escape ST Line as I'm having a baby and need a bigger vehicle. from Ken Grody Ford. Working with Jannette Flores throughout the process was a breath of fresh air and made us feel like family. Jannette went above and beyond to ensure all my questions were answered and that I felt comfortable with my purchase. The dealership itself was welcoming. Eddie in finance was able to process my purchase with ease and timely manner so I can drive home in my new Escape as soon as possible! Samantha ... Read More DealerRater - Oct 3, 2024
Excellent service, tailored to each person’s needs. A definite recommendation for anyone needing a new or leased vehicle!
Professional, supportive, knowledgeable, and fast! This is the best fleet team in the business. 100%
I recently purchased a Transit 350 Utility from Travis & i greatly recommend him and and the team at Ken Grody Buena Park!
We had an outstanding experience at Ken Grody, thanks to Aaron Molina. He truly went above and beyond to help us find the perfect car and made the entire process smooth and enjoyable. Aaron's approach as a salesperson is fantastic—he never pressured us, but instead, focused on understanding our needs and working with us to find the right fit. His professionalism and dedication are the main reasons why we will be returning to Ken Grody in the future.
The dealership itself has a great selection of vehicles, and the staff are all friendly and welcoming. We will definitely ... Read More DealerRater - Sep 29, 2024
I purchased my first car at this dealer and I am so happy with my experience here. All the staff was very welcoming and very helpful, Amador was so amazing
I appreciate my salesperson Armando Hurtado who went over and above to help me get the car I wanted. He and Frank and Lus were so very helpful and patient. Thank you so much!
I recently purchased a 2024 Ford F-150 XL from Ken Grody Ford Buena Park and had a fantastic experience. Angela was incredibly helpful, walking me through all the features and answering every question I had with patience and profound knowledge. The process was transparent, and I felt very comfortable making the purchase. It's rare to find such dedication and customer service these days! I'm thrilled with my new truck and highly recommend this dealership.
Is one of the best dealers in the valley and kindess and they make good deals and have some of the best cars
Best customer service and best price you can find. Great selection of new and used cars and pickup trucks!
Great friendly staff, not a high pressure environment, and not a piranha tank like many large dealers.
Well prepared vehicle. Fair deal with. My 2020 Raptor. Being traded In. for a new R
Armando in sales was excellent and very on-the-ball. He offered a great price that my local dealer couldn't match for a similar vehicle. I drove out of my way to finalize the sale the very day he called me back. Francisco in finance was also very helpful and facilitated a timely purchase.
I bought my last two trucks at Ken Grody Ford and will always do my vehicle shopping there. The staff was Top Notch from the sales people to the service department. All very friendly, knowledgeable and ready to answer any questions and help in any way. Very pleasant experience
Friendly, helpful employees that go above and beyond. They also have a great follow up after you purchase.
I got an excellent car thanks to Emmanuel! His extensive knowledge about cars was impressive. He provided numerous options and was wonderful, respectful, and attentive throughout the process. What stood out most was his commitment; he stayed with me even after his work hours ended, ensuring everything was perfect. The whole team was fantastic – Sandra, the finance manager, gave me a great protection plan. A few days after my purchase, the executive manager called to ensure I was satisfied. Exceptional team and service! Highly recommend.
We had a great experience here at this dealership everyone was very helpful and made the whole process very easy
Good price end good attention to costumers quality service professional personal amabilidad. Nice salesmen goo
excellent experience would buy again. Had good selection. Offered test drive. explained functions and use of vehicle.
Excellent Service, responsive to wants, needs, and desires. Very personal, friendly and accommodating. Did not feel pressured.
I’ve been using Ford for a very long time and I’ll continue buying Ford. Just got my branded New 2023 Bronco which I place an order from fordmotorscompany97@ g mail. com with 3 years warranty and I’m happy using my bronco for the past 6months now without having a single issues. I made the best option in placing my order from Ford because I knew that’s the only way I will be able to have the best product. One thing I love about my Bronco is the speed acceleration, too smart and strong.
Armando H and Rueben were fantastic to deal with. Love the used Edge ST. Also Lis in finance was wonderful to work with and made the final process easy.
Awesome and positive experience. We bought a 2024 Ford Explorer ST. He made it easy and pleasant. I couldn’t asked for better service. Awesome job Ken Grody Ford!
I joy the car I purchased. It's very comfortable and smooth to drive the car.
Excellent customer service. Excellent communication. Excellent Price. I couldn't recommend these guys enough. Very happy with all of the vehicles I have purchased here.
Dealership was nice, prices were better than other Fords I had checked out. Julio Leal the salesman helped me out a lot and broke everything down for me and even took the time to assist me after the purchase was already made. Really solid dude, I would definitely look to buy a vehicle in the future here again!
Really helpfull and made it happen for me and my wife. Wife boobies helped...and the tacos were good
Bought a 2018 Raptor, as is got a good deal, afterwards had a few minor issues, and they took care of them with no problem. This is the 3rd vehicle I have purchased from them, and when it comes time to purchase again, I'll definitely be heading back to them!
I recently purchased a 2023 FORD Explorer from Ken Grody Ford in Buena Park, and the experience was absolutely top-notch. Emmanuel and Frank Ibarra went above and beyond to make sure I was comfortable with every aspect of the buying process, explaining features and financing options with patience and expertise. The whole team was friendly and professional, creating a pressure-free environment that made all the difference. I can confidently recommend this dealership to anyone in the market for a new car; their customer service truly stands out.
I had a great experience wit Ken Grody Ford. I felt that they went above and beyond to help me. The only reason that I did not give this a 5 star rating is that the vehicle I ended up buying had issues from day 1. Not serious issues but enough where it made me a little concerned as to how they missed something so obvious.
Excellent Service. When purchasing vehicles for a corporate use the most important part is speed and efficiency. Ken Grody ford had both. It was perfect. I will be buying all my fleet vehicles here from now on.
I recently had an outstanding experience purchasing my new 2023 Ford F-150 at Ken Grody Ford in Buena Park. Julio and Armando made the entire process smooth and stress-free, providing exceptional customer service and deep product knowledge that really helped me to make an informed decision. Every question I had was answered with patience and attention to detail, ensuring that I drove off the lot feeling confident and excited about my purchase. The dealership's atmosphere was welcoming and professional, making it clear they value their customers. I would highly recommend anyone in the market for a new vehicle to visit ... Read More DealerRater - Apr 3, 2024
I recently purchased a 2024 Ford Maverick from Ken Grody Ford in Buena Park, and I must say, the experience was top-notch. Angela was incredibly knowledgeable and attentive throughout the whole process, making sure all my questions were answered and that I was comfortable with each step. The team at the dealership, especially the sales staff, displayed professionalism and a warm, welcoming attitude that made car buying a breeze. I left feeling confident in my purchase and would highly recommend this dealership to anyone in the market for a new Ford.
My experience at Ken Grody Ford was exceptional. It was not a high-pressure situation. I felt comfortable with the entire team in the process was virtually seamless. Every aspect of my experience was wonderful and I would highly recommend the dealership.
Overall, a very positive experience. Very friendly and respectful staff and a great facility. I had a problem of my creation and it was resolved in a timely and professional manner.
Hands down the best experience we’ve ever had purchasing a car. Highly recommend them.
I recently had the pleasure of purchasing a vehicle from a Ford dealership, and I must say, the experience was exceptional, especially in light of some very disappointing encounters I've had with other dealerships in the past. This time, however, my experience was nothing short of great, thanks in large part to Amador Flores, the salesman who assisted me.
From the outset, Amador demonstrated a level of respect and courtesy that truly set him apart. Not only was he incredibly polite and professional, but his attention to detail and accuracy in explaining every aspect of the transaction was impeccable. ... Read More DealerRater - Mar 5, 2024
The service was phenomenal there. Upfront and had the same plan as phone conversations. No hassle at all thank you Armando for the exceptional service
Easy and great experience. Angela worked with us and did her absolute best to get a deal done. Very satisfied with our 2023 Ford Escape as well. We had our 2 daughters with us and she was super nice to our daughters and patient as well.
I bought an argued blue certified 30k used car from them. Unfortunately I decided it at night where I couldn't exhaustively check the car. Unfortunately days later I noticed a dent in the back driver side. I sent them a note showing the defect to the seller, he sent to their service department who only answered with evasives and she stopped answering my communications at the end.
Easy to work with, buy all my trucks from them and have for many years
